Karakteristik budaya organisasi meliputi cara-cara bertindak, nilai-nilai
yang dijadikan landasan untuk bertindak, upaya pimpinan memperlakukan
bawahan sampai pada upaya pemecahan masalah yang terjadi di lingkungan
organisasi, bagaimana sebuah organisasi dalam mencapai sasaran tujuan
organisasinya sangat tergantung pada dinamika organisasinya.
Berikut adalah karaketeristik budaya organisasi menurut Denison, et al.
(2012:14):
- Mission
is a characterization of organization’s aims and directions of a strategic
development, based on the concept which has been developed by the
organization and is future-oriented. Mission – by vision, goals and objectives,
and strategic direction. - Involvement
is a state during which the employees feel that their activity is tightly linked
with the goals of organization, that they have been empowered, that team work
is to be valued and the priority is given to the development of employees’
capabilities. Involvement is characterized by such indices as empowerment,
team orientation, capability development. - Adaptability
is a state within the frame of which the organization flexibly responds to
costumers’ requirements, takes risks, learns from their own mistakes and is
ready for changes. Adaptability – by creating change, focus on the customer,
organizational learning. - Consistency
is the high level of integration and coordination. Consistency – by core values,
agreement, coordination and integration